BPO Full Form / What is BPO

Today we are going to tell you about some important information related to BPO like – What is BPO, Full Form of BPO, What is BPO called in Hindi, etc.

BPO Full Form

“Business Process Outsourcing”

BPO Full Form in Hindi

“बिज़नस प्रोसेस आउटसोर्सिंग”

What is BPO

A BPO is an outsourcing process in which a company joins a Third Party Provider for business work on a contract basis such as – IT Support, Customer Support, Back Office Support etc.

The main objective of the BPO is to get people working in low wages, in which many big companies of foreign outsourcing their services to other countries, where the workers who are working for less salary are found.

BPO options

  • Offshore Outsourcing:
  • In the process of BPO, if a company is contracted outside the country, it is called Offshore Outsourcing.
  • Nearshore Outsourcing:
  • If a company is contracted with a neighboring country, it is called Nearshore Outsourcing.
  • Onshore Outsourcing: It is known in the domestic outsourcing room, if a company receives BPO services from within the country itself, it is called Onshore Outsourcing.

Note: Here I want to make it clear that some people understand the meaning of BPO as Call Center, but it is not that under BPO there are many functions of Back Office and Front Office. Therefore Call Center can be called BPO but BPO cannot be called Call Center.

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